Key Performance Indicators eBook

Key Performance Indicators (KPIs), also known as Key Performance Metrics (KPMs), are the real barometer to how well or poorly your business is doing.


Product Description

Generally, KPIs are quantifiable measures of performance over a period of time ( daily, weekly, monthly or annual), for a specific objective. Good KPIs ✓ Provide objective evidence of progress towards achieving a desired result ✓ Measure what is intended to be measured to help inform better decision making ✓ Offer a comparison that gauges the degree of performance change over time ✓ Can track efficiency, effectiveness, quality, timeliness, governance, compliance, behaviors, economics, project performance, personnel performance or resource utilization ✓ Are balanced between leading and lagging indicators This eBook look at why KPIs are important, their benefits, how to measure them for effective success and help business understand how to align them towards organization’s set goals and objectives. A good KPIs frameworks is a great scorecard!