Operational excellence is based on methodologies such as Six Sigma, Lean Management, Kaizen, and the Shingo Model. However, each method has its own set of core principles to help guide your decisions.
Striving for operational excellence impacts almost every industry, including manufacturing, healthcare, technology, construction, etc. This is because it focuses on improving processes and systems.
This eBook discusses what operational excellence is, operational goals, difference between operational excellence methodologies, why operational excellence matters, best practices, principles of operational excellence, link between operational excellence and continuous improvement, etc.
Through operational excellence, an organization can improve its company culture and performance, which leads to long term sustainable growth. Businesses should consider looking past the traditional one-time event and move towards a more long-term system for change.